How to troubleshoot a scanner failure error on HP printers | HP Printers | HP Support
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YouTubeHP Support
How to troubleshoot a scanner failure error on HP printers | HP Printers | HP Support
If your HP printer is displaying a “scanner failure” or “unable to scan” error message, the scanner is experiencing issues. Follow the steps in this video to troubleshoot potential scanner hardware and software errors. Chapters: 00:00 Introduction 00:53 Reset the printer 01:25 Check scanner bar functionality 02:06 Reinstall the printer ...
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