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56:43
YouTube
Ska-doosh
Dynamics 365 Customer Service - Beginner
This should be your first video if you are leaning or want to work on Dynamics 365 Customer Service. IF you want to understand customer service process and how that is built and supported by Dynamics 365 Customer Service. We will talk about: 1) The Service Process 2) Case Creation 3) Queues 4) Customer Service Hub 5) Dashboard 6) Knowledge Articles
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