FTSE 100 company undergoing quarterly reviews by energy regulator in relation to investment in its high-voltage cables ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer, in ...

Under pressure to make amends, Octopus agreed to refund £231,000 in leftover credit from these closed accounts and shell out ...

A HUGE energy supplier is giving away up to 22 hours of free electricity to thousands of households this weekend. Customers ...