WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

Will Cathcart, head of Meta's subsidiary, announced the launch of WhatsApp channels with subscriptions and advertising. He ...

Sobot, a leading AI customer contact solution provider, unveiled its "AI-First" strategy at a media launch event this month.

Built on agentic AI, CXOP delivers intelligent, hyper-personalized experiences across the full customer journey ...

Within a couple of years, 50 percent of the organizations that had planned to replace their customer service personnel with ...

The new agentic AI chatbot from FlySafair can be used to book flights, change seats and other important flying processes, all ...

Currently in its Beta phase, Lindi can book flights for single passengers, change a name or seat on a booking, and provide ...

FlySafair introduces Lindi, a WhatsApp-based AI chatbot that lets travellers book flights, change seats, and access travel ...