Before leading more than a billion Catholics worldwide, Pope Leo XIV was just another customer trying to update his bank ...

Police are investigating a Rolls-Royce dealership in Busan for fraud after failing to honor a payment for a luxury vehicle ...

About two months after Robert Francis Prevost, a Chicago-born cardinal, became Pope Leo XIV in Vatican City, he put in a call ...

State utility regulators have found that more than a quarter of NV Energy's newest customer service hires remain unscheduled ...

IRS Taxpayer Services Chief Ken Corbin said AI will help the agency have a “more efficient, better-trained workforce in ...

Assessment companies' poor customer support can block students from taking required exams. Inept customer service turns ...

Spectrum plans a May 5–6 job fair in Zanesville to hire 45 customer service reps with $20 hourly pay and full benefits.

The new Rail Customer Experience Survey promises to be more up-to-date and contain the views of many more rail users. Peter ...

Technology startup Netomi has raised $110 ‌million in a Series C funding round led by Accenture Ventures, the startup’s chief ...

Twenty hours each week, Cassie Urbenz acts as a therapist, lawyer and customer service representative. As president of the ...

A new Anthropic study ranks the jobs most at risk from AI automation. Here are the top jobs, plus the study's takeaway on ...

A group of bipartisan bills moved through the House this week that would make changes in IRS administration, customer service ...