The OpenAI Deployment Company plans to use its $4 billion funding round to expand its business operations. It will make ...

For two decades, the trades that built commercial America have operated inside tools designed for general contractors.

The Philippine BPO industry reached $42 billion in annual revenue in 2026, employing 1.97 million specialists — making it the ...

MANILA, Philippines — Job creation remains the government’s top priority, with the business process outsourcing (BPO), semiconductors, electronics manufacturing and renewable energy sectors expected ...

A cybercriminal group identified as UNC6783 is targeting business process outsourcing (BPO) companies likely as a gateway to infiltrate major organizations across various industries. The Google Threat ...

A threat actor tracked as UNC6783 is compromising business process outsourcing (BPO) providers to gain access to high-value companies across multiple sectors. According to the Google Threat ...

The embedded training and coaching AI strengthen human-led delivery, especially for complex customer, member and patient interactions that require empathy Miami, Florida, United States, March 16, 2026 ...

Contact center leaders face increasing pressure to improve service levels, manage seasonality, comply with regulations, and control costs, often with leaner teams and rising customer expectations.

--Swedish buyout group EQT is considering a sale of its majority stake in software-as-a-service provider Thinkproject, Bloomberg says, citing people familiar with the matter. --EQT is working with ...

An early childhood center director in Washington re-draws the weekly menu to contend with the rising cost of food. A home-based provider in Arkansas stays up late crunching the budget numbers, ...