Darin Harper has moved into the top executive position from CFO, succeeding Tarun Lal, who retired effective Aug. 3.

The pizza chain’s new campaign encourage consumers to leave feedback about its updated digital ordering experience.

Anomaly, which the chain credited for its “audacious, resonant work,” is taking over U.S. creative duties from McKinney.

In her new position, Anderson will oversee the U.S. portion of McDonald’s > NEXT strategy, which the chain unveiled in June. The strategy is focused on improving the restaurant experience, through new ...

As customer journeys become increasingly interconnected, competitive advantage will not come from owning every touchpoint. It ...

The chain’s turnaround — aided by value plays, menu innovation and marketing spend — is nearing an inflection point as it ...

The coffee giant gained same-store sales momentum in the U.S. market with its third-consecutive quarter of comps growth.

The agency said a previous finding was “a false positive,” but the supplier to companies such as Walmart and Taco Bell ...

While food quality and generous portions bring guests through our doors, it's the experience we deliver that keeps them ...

According to CEO Brian Niccol, better customer service and a revamped loyalty program are building trust with customers and ...

The chain will close 16 of its subsidiary biscuit brand locations after selling 35 to Biscuit Belly as part of a move to ...

David Deno will succeed Julie Masino, who is leaving less than a year after surviving an ouster attempt triggered by ...