AI revenue in Q2 jumped because backlog customers chose to deploy sooner. For one new Five9 customer, voice AI drove their on ...

Service offerings grew 52%, and the company boasted a strong backlog of AI deals.

The company's continued shift away from per seat pricing models means "lower gross margin" services now, with a bet on larger ...

Teradata has announced general availability of its Data Analyst Agent on AWS Marketplace, bringing governance and ...

Avaya hired Jeff Clarke as its new CEO, the company announced Monday. He will replace Patrick Dennis, who will transition ...

UC and security leaders must prepare for external AI agents by combining verifiable identity, ephemeral access and automated ...

In many workplaces, annual compliance training is standard. But employers can’t assume that an employee who completed that training successfully actually knows their stuff. With the help of AI, a ...

As CEO of Corvisa, Matt Lautz is responsible for business development, strategic partnerships, and product vision. Matt has served as the CIO for Corvisa's parent company, Novation Companies, for the ...

Jack Jachner, Vice-President Cloud, North America Region, at Alcatel-Lucent Enterprise (ALE), is focused on accelerating the shift to the cloud with new subscription-based models for the voice and ...

AI consumption billing has broken the assumptions traditional tech budgets were built on. Here is why the 2027 budget cycle ...