The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

Commissioner Frank Bisignano said Social Security numbers are vulnerable to exploitation and fraud across multiple government ...

Newly sworn-in Social Security chief Frank Bisignano, who previously was a Wall Street executive, told staffers he had to ...

President Donald Trump's head of the Social Security Administration (SSA), Frank Bisignano, admitted in a town hall with ...

Frank Bisignano, a former Wall Street executive, told staff he hadn't been looking for a new job when he got the call.

The apparent fact that the new Social Security commissioner, up until recently, had no idea what his job entailed does not ...

Frank Bisignano, confirmed as head of the Social Security Administration, received a major tax deferral on $484 million in ...

Frank Bisignano, the new Social Security head, admitted he Googled the job after being offered it. The former Wall Street ...

Donald Trump's new head of the Social Security Administration admitted that, prior to accepting his position, he had had to ...

The chaos at the the agency began shortly after acting commissioner Michelle King stepped down in February, a move that came ...

The new commissioner of the Social Security Administration had to find out about his new job from the internet. Newly sworn-in SSA head Frank Bisignano, a former Wall Street executive, revealed ...