The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

Some Social Security recipients are getting three checks deposited into their accounts this month. "CBS Evening News" ...

Commissioner Frank Bisignano said Social Security numbers are vulnerable to exploitation and fraud across multiple government ...

House Republicans’ sweeping budget bill does not eliminate taxes on Social Security benefits — a signature piece of President Donald Trump’s platform — but officials say an enhanced standard deduction ...

In agreeing to serve as SSA commissioner, Bisignano also agreed to sell his shares in Fiserv, which were worth roughly $484 ...

Frank Bisignano, the new Social Security head, admitted he Googled the job after being offered it. The former Wall Street ...

The apparent fact that the new Social Security commissioner, up until recently, had no idea what his job entailed does not ...

Frank Bisignano, a former Wall Street executive, told staff he hadn't been looking for a new job when he got the call.

Donald Trump's new head of the Social Security Administration admitted that, prior to accepting his position, he had had to ...

SSA Commissioner Frank Bisignano told managers he’s open to advocating for money for IT modernization or more employees to oversee tech modernization.