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Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

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Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

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In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...

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