WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

Anyone whose phone number is just one digit off from a popular restaurant or community resource has long borne the burden of either screening or redirecting misdials. But now, AI chatbots could ...

A WhatsApp AI assistant user was terrified and embarrassed when the chatbot connected him to people whose numbers were not ...

Will Cathcart, head of Meta's subsidiary, announced the launch of WhatsApp channels with subscriptions and advertising. He ...

Recent revelations have raised alarms about the potential privacy vulnerabilities of Meta’s AI-driven chat applications, ...

By Dikshant Dave, CEO, Zigment While sectors like retail and healthcare have rapidly adopted conversational platforms, the ...

Sobot, a leading AI customer contact solution provider, unveiled its "AI-First" strategy at a media launch event this month.

The new agentic AI chatbot from FlySafair can be used to book flights, change seats and other important flying processes, all ...