THE companies that have let down customers the most in the past year have been revealed. Consumer group Which? has named the ...

Which? is naming and shaming the companies responsible for biggest consumer letdowns of the year in its third annual Shoddy Awards ...

Which? is naming and shaming the companies responsible for the biggest consumer letdowns of the year in its third annual Shoddy Awards, as it challenges firms to do better for their customers.  To be ...

In a situation like this, you followed all the correct steps for a successful resolution. You asked Ticketmaster in writing ...

A watchdog has threatened Ticketmaster with legal action as it seeks information over the way the platform sold tickets for ...

The watchdog is concerned Ticketmaster misled fans including selling 'platinum' tickets that had no additional benefits.

Using the new Alexa is a lot more fun and productive thanks to its AI-boosted smarts, but there are still some rough edges.

Nearly one year after launching an investigation into Ticketmaster, the U.K.’s Competition and Markets Authority (CMA) is ...

Are we reaching a point where to go to a concert in the United Kingdom for the average music fan will be a thing of the past?

Live Nation is a bigger threat to indie venues than scalping, said NIVA in an open letter sent to the FTC and DOJ on Monday (July 7).

Phil Hessey, 39, bought three tickets for the legendary band's second night at Heaton Park on Saturday (July 12) ...

Bombay High Court upholds BookMyShow & PVR’s right to charge convenience fees on online movie ticket bookings.