Chris Smith, the man behind the viral moment, told CBS News that he programmed "Sol" using ChatGPT, creating a flirty and ...

Starbucks recently announced a very public about-face in its attempt to replace a portion of its workforce with automation.

When it comes to artificial intelligence, more intensive computing uses more energy, producing more greenhouse gases.

We asked our readers which AI apps deliver the best results—and which fall flat. The answers may surprise you.

While rivals scramble to improve their menus, apps, and order accuracy, Chick-fil-A’s consistent excellence in customer satisfaction is a feat unmatched by any other restaurant brand. Not McDonald’s.

Moving beyond chatbots to digital workers that execute tasks. NICE's unveils Agentic AI and partnerships with AWS, ServiceNow ...

Greg Leppert weighs in on AI developers' use of written texts, rather than simply digital ones, to train LLMs.

Chatbots are increasingly looking to keep people chatting, using familiar tactics that we’ve already seen lead to negative consequences. Sycophancy can make AI chatbots respond in a way that’s overly ...

The lifeblood of the internet is drying up. What the decline of search means for users, companies, and stocks.

Starbucks has introduced a generative AI-powered virtual assistant in 35 stores with plans to expand to more stores in the ...

Starbucks plans to introduce a generative AI assistant, developed in collaboration with Microsoft Azure’s OpenAI platform, to ...