According to Doxy, the airline has achieved a six-point increase in net promoter scores (NPS) for aircraft that feature this ...

While other low-cost airlines love to nickel and dime you to death, Southwest Airlines was different. Even if the cost of the ...

The airline will begin charging $35 for a first checked bag and $45 for a second checked bag on many tickets, with ...

Southwest Airlines has attracted attention for its upcoming changes to seating on planes, but another Texas carrier is also ...

Former United Airlines sales executive Aileen Furlong joined Southwest Airlines in early January as its VP of sales, a ...

Southwest Airlines is eliminating open seating and ... Choice Plus passengers can choose a premium Extra Legroom seat. Passengers can pay for premium seats with up to 5 extra inches of legroom ...

Flying with Southwest Airlines? You'll now need to pay for checked bags. Here's what to know about fees under the new policy.

Southwest CEO Bob Jordan said changes like scrapping its signature policies of unassigned seating and "Two bags fly free" ...

When United Airlines CEO Scott Kirby said the ultra-low-cost airline model was dead, he may have been sort of right.

Southwest Airlines will begin charging for ... The airline will soon also end its unique open seating policy, and will also add extra legroom seats. Zach Wichter is a travel reporter and writes ...

Last week, Southwest Airlines officially ended its longtime "bags fly free" policy as the airline began charging customers ...