Combining knowledge graphs with retrieval-augmented generation can improve the accuracy of your generative AI application, ...

Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that it ranked as a top knowledge management category leader in a recent ISG Research report. ISG Research ranked Verint as ...

ISG Research ranked Verint as the top leader among 11 vendors in the Knowledge Management (KM) Buyers Guide. Verint KM ranked first in Product Experience with first place ratings in capability, ...

Chief Executive Officer of PTT Exploration and Production Public Company Limited ( PTTEP ), and Ms. Kanita Sartwattayu (right ...

Discover how artificial intelligence and knowledge management are revolutionizing both customer and agent experience. Equip your team with AI tools that pinpoint exact answers from a sea of ...

Vigilant knowledge management practices, such as metadata tagging, can help ensure that your AI solution avoids falling prey to the "garbage in, garbage out" scenario. Identifying vendors ...

The award underscores Bloomfire's innovative integration of generative AI (GenAI) and enterprise search capabilities into its knowledge management platform. "Our goal is to demystify knowledge ...

Users of ServiceNow, a cloud-based platform used to manage IT services and processes, could be unknowingly exposing ...

In a world that’s increasingly interconnected, where instant gratification meets global supply chains, logistics and supply ...

Physicians in the US, Germany, and France show gaps in their knowledge of the treatment of of refractory/relapsed chronic ...