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Cellcom's network disruption enters day five as customers find temporary solutions. Some are switching providers while others show support for the local company during the outage.
Maria Nelson recommends crisis communication -- when a company is taken out of its normal course of business and needs help getting the message out to the public. She said proactive and frequent ...
The deafening silence by Cellcom is something communication agencies say fuels customer frustration. "This is going to hurt them," Compass Communications owner Megan Mulholland said. She said ...
Sunday was the fourth day in a row of Cellcom outages and many still couldn't make calls or text, customers are still waiting ...
John Debeck, who runs a small business selling railroad artifacts online and at auction, said this outage greatly impacts his ability to communicate with buyers.
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