Customers are voicing their frustration with Cellcom over the company’s service outage, now in its fifth day.Cellcom has been posting periodic updates on its Facebook page since the outage began. In ...

Sunday was the fourth day in a row of Cellcom outages and many still couldn't make calls or text, customers are still waiting ...

Cellcom's CEO confirmed that a cyber incident is the cause of the outage that began May 14 and has left customers without phone service.

Cellcom's network disruption enters day five as customers find temporary solutions. Some are switching providers while others show support for the local company during the outage.

Cellcom's CEO confirmed that a cyber incident ... "We know this disruption has caused frustration and, for some, real hardship — and for that, I am truly sorry," Riordan wrote.

The deafening silence by Cellcom is something communication agencies say fuels customer frustration. "This is going to hurt them," Compass Communications owner Megan Mulholland said. She said says ...

Maria Nelson recommends crisis communication -- when a company is taken out of its normal course of business and needs help getting the message out to the public. She said proactive and frequent ...

Wausau Pilot & Review A continued widespread outage affecting Cellcom’s voice and SMS services is leaving many customers across ...