To set up or troubleshoot your Aussie Broadband NF18ACV nbn® compatible modem check out the attached user guides. If you’re continuing to have issues with your service check out our network outages ...

Yes, and it's easier than you think. Once you have received your SIM, you will have the option to bring your current number over to us. Simply activate your SIM here, or call our friendly customer ...

We understand that you want to keep costs low if you're not going to be home for a while. You may downgrade to a cheaper plan or cancel your service(s) for the duration. If you've connected with us ...

If you’re experiencing service difficulties such as dropouts or an outage, please reach out to let us know. We recommend either raising a fault in MyAussie® or calling 1300 880 905 to speak to our ...

Novating your Aussie Broadband services Last Updated: Thursday 5 Mar 2026 Novation allows for the transfer of ownership and responsibility of an Aussie Broadband service from one entity to another.

Aussie Broadband acts as a reseller and uses the 5G and 4G mobile network and capabilities of the Optus Mobile Network to provide our mobile services. Powered by the Optus Network, the mobile product ...

We recommend giving our Sales team a call on 1300 880 905 to organise the process of moving your number to a new address. Alternatively, you can also request a new local number if moving towns or ...

How do I update my contact details? Last Updated: Monday 26 Feb 2024 Please note: The Primary contact and the Primary account owner cannot be modified via the MyAussie ® portal. This must be done ...

It’s disappointing to see slower speeds than expected on your connection. Don’t despair! There are several factors that can play into slow speeds. This guide will help make the investigation process a ...