Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more ...

According to the Desk.com Web site, the service can link directly to a company's social network account to its customer help desk in five clicks. The Desk.com mobile app works with any HTML 5 ...

In response, The Hartford Steam Boiler Inspection and Insurance Company (HSB), part of Munich Re, has added a technical help desk service to its CyberOne™ insurance product, which is designed to ...

Telstra plans to launch in the next few days a mini help-desk software tool for its BigPond Internet customer base as part of its AU$100 million package to shore up its Internet service provider ...

As companies go mobile and allow employees to Bring Your Own Device (BYOD), they need to change how they provide technical support. Here’s a friendlier, better way of doing it.

TORONTO, Feb. 1, 2019 /CNW/ - Scotiabank's technical help desk and support centre for business banking customers, Client Services & Solutions (CS&S), has achieved Contact Centre World Class CX ...