Jeff Bartel is chairman and managing director of Hamptons Group, a private investment and strategic advisory firm headquartered in Miami. In a culture of accountability and responsibility, employees ...

I only get calls to work with teams when there are problems. I frequently start by interviewing or surveying the team members as to what they see as the primary problem. In my experience, two topics ...

And almost always… people flinch. They think of punishment, of blame, of being called out. Across healthcare, engagement surveys tell the same story. One of the lowest-rated statements year after year ...

Lack of accountability crushes productivity. Simply having systems and KPIs in place isn’t enough; without accountability, tasks will be delayed, poorly executed or ignored altogether. Leaders should ...