As chief commercial officer, Guffey is responsible for accelerating UPS’s profitability and growth. He acknowledges that innovation is a cultural challenge inside a large organization approaching its 120th anniversary. UPS’s approach to modernization often reveals the tension between transformation and legacy.

A shelter-in-place has been issued after a UPS plane crashed near the Louisville International Airport in Kentucky, officials said.

Investigators are reviewing 63 hours of data collected from the black box of a UPS cargo plane involved in a deadly crash that killed at least 13 people in Louisville, Kentucky, earlier this week. Nine people remain missing as authorities sift through the wreckage of Tuesday's crash in an attempt to piece together what went wrong.

Officials in Louisville, Kentucky, believe the total number of people killed after a UPS plane crashed in a ball of flames earlier this week will stand at 14.

The deceased are believed to include the three people aboard the plane, who were identified Thursday by UPS as Capt. Richard Wartenberg, First Officer Lee Truitt and International Relief Officer Capt. Dana Diamond.

Former colleagues are mourning three pilots killed in the UPS cargo plane crash near the Louisville, Kentucky, airport, as relatives of a badly burned man who was pulled from the wreckage confirm he’s also among the 14 who died.