eBay representatives did not return calls seeking comment, but a customer service representative, contacted through the company's online chat service, said the new form was meant to help organize ...

Within the next 90 days, eBay will limit automated e-mail responses to customer queries and increase its telephone support, said Bill Cobb, eBay president of North America, in a message posted on ...

EBay displays a phone number and a one-time passcode. The passcode, which expires in 15 minutes, will help you get through to a live customer service representative when you call.

E-commerce platform eBay Inc EBAY is bringing customer service closer to home. New US Jobs Created The online auction site announced Thursday that it's debuting a new work-from-home program, eBay ...