A growing product suite looks poised to serve customers that aren't yet big enough for Salesforce but still need full-featured software. There's Zendesk Connect for data-driven email marketing ...

A growing product suite looks poised to serve customers that aren't yet big enough for Salesforce but still need full-featured software.

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More While Salesforce offers great customization and ...

Zendesk is, however, much smaller than Salesforce.com(CRM -1.93%), the 800-pound gorilla in the cloud-based customer relationship management, or CRM, market.

No sooner had Facebook announced it was opening up Messenger for developers to build bots, when two players with an eye on sales and service in the enterprise — Salesforce and Zendesk — announced new ...

Zendesk has emerged as an innovator when it comes to improving the customer service experience, sporting a customer count of nearly 137,000. The company still generates about 85% of its revenue ...

Today, Zendesk announced it has hired three new executives — Elisabeth Zornes, former general manager of global support for Microsoft Office, as Zendesk’s first chief customer officer; former Adobe ...

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE:ZEN) announced today the appointment of Hilarie Koplow-McAdams to its Board of Directors. Koplow-McAdams brings deep global enterprise software ...

Cloud-based customer service provider Zendesk was one of the most successful tech IPOs of 2014. Since last May, the stock has nearly tripled from its IPO price of $9 to over $25 per share. That growth ...