This is a time of great uncertainty. After showing great perseverance and adaptability during the pandemic, we are now facing a new world of work. The hybrid model presents new challenges for ...

In a recent report it was discovered that nearly one fifth (18%) of customer service managers said they are reverting back to pre-pandemic models such as brick-and-mortar contact centers. This is ...

Dan Zakai is the cofounder and CEO of Mindspace, a global provider of boutique flexible spaces in 17 cities across Europe and the U.S. The pandemic has forever altered the world of work, leading many ...

While a post-pandemic shift to hybrid remote/office working models seems inevitable, there are a number of unintended consequences that organizations need to get to grips with in the emerging Vaccine ...

76% of respondents have been impacted by incidents of device theft in the past two years, with incidents more common in organizations with more flexible working models, according to Kensington. For ...