Commentary - As 60-70% of an enterprise’s IT budget is spent on hardware, software, and external vendor services, maximizing the value derived from IT vendors is key to delivering efficient IT ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Guy Yehiav The ...

A well-defined vendor contract management process facilitates efficient negotiation, standardization of terms, version tracking, and performance measurement. It also strengthens your organization’s ...

Vendor management and performance are critical in streamlining operational efficiency in the business world. This singular factor could mean the difference between drastically reducing risk and ...

There are signs that inflation is starting to rise in the U.S. economy. With the Covid-19 pandemic starting to fade, the demand for goods and services is rising quickly. There is also the issue of ...

Technology, and especially artificial intelligence (AI), is changing the way business gets done. In virtually every market worldwide, automation, business intelligence, and new systems are ...

To move beyond SLAs to strategic partnerships, IT leaders must develop vendor management practices focused on alignment, collaboration, and maximum value. Vendor partnerships are becoming increasingly ...

Managing external partners has become a critical part of doing business today. As companies expand and rely more on outsourcing, the risks tied to outside vendors grow larger. Businesses can face ...

Service-level agreements and key performance indicators are the most common ways to measure a vendor’s performance. While these types of metrics are highly quantitative, they’re fundamentally flawed ...

From identity management to third-party certifications, the right technology partner should make security easier to manage.