Non-emergency calls to the San Diego County Sheriff's Office are now being answered by an artificial intelligence processing system, in an effort to reduce waiting times for callers who do not require ...

Fayette County Fire and EMS is now using RightSite Health to provide telehealth doctor visits for non-emergency 911 callers. The program allows paramedics to return to service in minutes rather than ...

If it sounds like you are talking to a chatbot when you call the Sheriff’s Office nonemergency line, good catch. It likely is one. Earlier this month, the department launched a system using artificial ...

Is artificial intelligence the future of 911? Maybe not entirely — but the technology is expanding in departments to assist dispatchers with both non-emergency and emergency calls. Snohomish County, ...