We’ve all experienced poor phone call quality in a car or when speaking to someone who is in their own vehicle. For some Toyota owners, a maddening echo led them to sue the automaker. Now, six years ...

For years, Toyota drivers complained that their vehicles turned hands-free calls into a maddening experience. The system bounced voices back as an echo, making conversations nearly impossible. After a ...

Toyota drivers won a lawsuit over echoing Bluetooth calls, but only a few saw payouts. Most owners got an instructional video, highlighting the gap between Toyota’s reputation and its tech execution.