This is the evaluation criteria and the questions you need to ask to make a good decision about your next customer experience technology investment.

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Artificial intelligence companies that have previously been reticent to allow military use of their technology are shifting ...

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IT generally does not support hardware and software that is purchased without IT involvement. Support for such systems would be best effort and only as time allows. See the Information Technology ...

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Apple has released a free software update that will inject its first dose of artificial intelligence into its iPhone 16 ...