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Once again, Apple nails the win for tech support with an impressive score of 8.3 out of 10, and Google clinches the win for repairs with an 8 out of 10—even higher than the score it earned in 2023.
In April 2024, the FTC began taking public comments on if it should put tech support services under its Telemarketing Sales Rule, which has been regularly updated since 2000.
Ever received an unexpected alert by text or email claiming there is a problem with your computer that the sender needs your help to fix? That could very well have been a tech support scam. The ...
As an internet user, your best shot is to stay vigilant and avoid fake pop-ups in the future. Remember, organizations like Microsoft never ask you to call them for tech support. If you have been ...
Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone ...
Tech support scammers have targeted both Windows and Mac OS X users in the past, but it seems they are now expanding into the mobile market space.
Similarly, Terrasparq and Visionaire, were found indulging in similar fraudulent tech support activities since 2016. These companies purportedly offered services to a US-based firm CTS Mobility.
Big money, in fact. Tech support fraud is the most reported fraud among victims over 60 years old, according to the FBI. In 2021, that agency’s Internet Crime Complaint Center, also known as IC3 ...
Strategic acquisition unites two industry leaders to create a comprehensive tech support service network. FORT LAUDERDALE, Fla., July 3, 2025 /PRNewswire/ -- Techy, a global leader in device ...
Technical support: For businesses with complex products or services, call centers can staff specialists who offer in-depth technical support, guiding customers through troubleshooting steps and ...
86 percent of renters indicated that integrating a tech support service into their building could notably enhance the positive brand perception for property management companies ATLANTA--(BUSINESS ...