One of the most enduring problems in field service is knowledge transfer. Experienced technicians who have been around a long time have seen it all, but many of them are approaching retirement — or ...
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Field service management software provider ServiceMax is merging with Pathfinder Acquisition Corporation, a SPAC (special purpose acquisition company). The deal values ServiceMax at $1.4 billion. Neil ...
When Product Lifecycle Management (PLM) vendor PTC bought ServiceMax at the beginning of last year, one of the stated aims was to join up data from product design and engineering stored in PLM ...
Leading field service management solution delivers new GenAI capabilities to service organizations to increase technician effectiveness Reschedules appointments, automates manual tasks, reviews asset ...