Sales can often feel like a juggling act—balancing lead research, crafting personalized outreach, and following up across multiple platforms, all while trying to stay organized and efficient. If ...

Account research shapes every sales conversation, so you need to understand what details actually matter before outreach ...

Nine in 10 sales teams use agents today or expect to within two years. 94% of sales leaders with agents say agents are critical for meeting business demands. 74% of sales teams with AI prioritize data ...

The agents are part of Microsoft 365 Copilot and can be used to automatically generate and communicate with sales leads. Microsoft is planning a string of new AI agents to automate mundane tasks and ...

AI shopping agents are rapidly becoming a meaningful share of online “shoppers.” New research shows that many classic ...

Every company you interact with likely uses artificial intelligence (AI) chatbots at some level -- usually to handle your customer service issue, answer questions about a product, or help guide you ...

Forbes contributors publish independent expert analyses and insights. Aytekin Tank is the founder and CEO of Jotform. As the world fully jumps on board with generative AI tools like ChatGPT, the next ...

Microsoft has embedded OpenAI's powerful "deep research" model into Azure AI Foundry, enabling developers to build agents that don't just retrieve information -- they autonomously analyze, synthesize, ...

Google unveiled Deep Research and Deep Research Max, new Gemini 3.1 Pro-powered AI agents that combine web search, proprietary enterprise data, MCP integrations, and native charts to automate ...

Microsoft is transforming its AI research capabilities into enterprise-grade infrastructure with the limited preview launch of enhanced agent support in Azure AI Foundry. At the center of the update ...

Embedded AI knowledge, case summarization, and KCS workflows support where agents already work, so teams resolve cases ...

In the latest buzz on how fast technology’s transforming our day-to-day grind, OpenAI’s planning to launch a whole host of advanced “AI agents”. These new offerings won’t look much like the ChatGPT ...