When undergoing an IT operating model transformation, focus on three key areas to ensure success — process, governance and culture.

Too often, operating models are misunderstood as little more than an organizational chart. In reality, they are the invisible ...

Since your operating model outlines how your business delivers value to customers, it is important to understand who your customers are and what value you provide to them.

Forrester conducted 25 interviews with tech executives and gleaned that IT operating model design is a continuous process because of organizations’ need to adapt to a dynamic business environment.

Winning by Design (WbD), the leader in accelerating and optimizing recurring revenue for B2B organizations, is launching a new Customer Success (CS) O ...

We introduce the Boundless Operating Model, our update to other contemporary sense-and-respond or situational awareness models, as a guide to help organizations design and develop the necessary ...

CloudVision Pathfinder modernizes WAN management and provisioning, aligning the operating model with visualization and orchestration across all network transport domains.

An u201cedge-to-cloud operating modelu201d is the orchestration and coordination of strategy, people, culture, process, and technology to fulfill an organization’s thriving business model.

Using their unique operating model (re)design methodology – Crosslinx ® – they helps Scale Ups to avoid costly point solutions, and enables them to build capabilities to deal with change on a ...

The answer lies in designing a 'compliant-by-design' operating model which enables Scale Ups to respond to a wide variety of challenges on a continuous basis.