Fort Dale second graders toured Greenville City Hall, local businesses and the fire department, getting a hands-on lesson in ...

Major shifts are happening in front of our eyes. The COVID-19 pandemic upended government processes and everyday lives. Though most cities and states are well on their way to reopening, some shifts ...

It’s no secret that this country is politically polarized, and with this divisiveness comes a lack of trust in government — especially at the federal level. Constituent trust in government grows, ...

If you ask the average American citizen to cite organizations that embody innovation and remarkable customer experiences, Apple, Google, and Amazon are far more likely to be named than the U.S.

As I have written previously, both in FCW and elsewhere, the potential benefits of government reorganization also come with substantial risks. Reorganization rarely makes government measurably cheaper ...

Nearly 45 years ago, I paid a visit to a fertilizer plant in Chengju, South Korea. The low-slung, dingy gray facility had been built with U.S. assistance a quarter of a century earlier. The equipment ...

Kevin Cucuel is a Business Development Manager for State and Local Government at CDW-G. With a passion for technology and customer service, Kevin focuses on aligning CDW's strengths to our customer's ...

Flint. What is it about this unfolding tragedy that is so painfully compelling? How is it that so many people at so many levels of government did not do nearly enough to protect the public, especially ...

What’s it like to develop a new technology and partner with the government to solve a massive public health crisis? In early 2020, I was just starting a new job as president at a little-known ...

The coronavirus has dramatically altered the work environment. Across the nation, in government and in the private sector, tens of millions of employees are now working remotely full-time. Many ...

Former GDS director Paul Shetler is now pioneering the Australian government's work on digital transformation, with lessons learned from his UK experience helping to shape thinking. Our job is to ...