Apple offers free customer support for 90 days and then offers them the opportunity to pay for three years of customer support for a set fee depending on the product they want to support.

Let free service Service do it for you Whether you don't have time to wait on hold or just don't want to deal with surly customer-service reps, here's an excellent alternative.

I introduced the concept in this column and video on The Apple Store's secret to insanely great customer service. Apple adapted the program from The Ritz-Carlton, a brand that knows a few things ...

Life is too short to battle customer-service droids. Fortunately, defeating the robots and getting straight to a real, live, breathing human being is easier than you’d think. Download the free ...

SPRINGFIELD, Mass. (WWLP)– Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at Springfield Technical Community College (STCC).

Get to Customers First–Before They Know They Need You A third master skill of creating a great customer experience and superior customer service is what I call "Get To Them First" customer service.

Find Free Customer Service Software Latest News, Videos & Pictures on Free Customer Service Software and see latest updates, news, information from NDTV.COM. Explore more on Free Customer Service ...