Dealing with difficult customers is a given when working in the service industry, though some people really take the cake. How would you handle a customer throwing a fit so severely they were throwing ...

Ever been mistaken for an employee? If you have, it’s fine, everyone has. If you haven’t, it’s okay—nobody likes to accept it. But there’s a safe space to talk about hard things and it’s a subreddit ...

Recently, we wrote about people's worst experiences with entitled and rude customers, and now we're back for more. Here are 28 truly terrible customers who should be banned from these establishments ...

An Australian cafe owner has taken aim at a group of diners he says left a teenage waiter in tears. Ben Arnold, who runs My Little Kitchen in picturesque Healesville, said his staff were shaken after ...

“The customer is always right” is a sentence that is objectively untrue, except in the mind of the most annoying folks out there. Unfortunately, if you happen to have a customer facing job or even ...