As 911 call centers struggle with staffing, suppliers of government technology are rushing to help. That’s the case with the latest product from RapidSOS. The company, which sells an emergency ...

POTTSVILLE — Fire Chief Frank Zangari occasionally gets 911 calls on his cell phone. In turn, he notifies a dispatcher at the Schuylkill County Communications Center, triggering a response to the ...

SPARTANBURG COUNTY, S.C. (WSPA) – As severe weather moves into the Upstate, dispatchers at the Spartanburg County 911 Center said knowing when to call 911 — versus when to use a non-emergency number — ...

FOR HIRE PLOT. WELL, YOU CAN NOW VIDEO CHAT WITH METRO SAFE DURING AN EMERGENCY. THE SERVICE IS CALLED RAPID SOS VIDEO TO 911 SYSTEM. ADDIE MEINERS SPOKE WITH EMERGENCY OFFICIALS ABOUT HOW THIS NEW ...

AURORA, Colo. — Starting Wednesday, non-emergency calls to Aurora 911 may now be routed to an emergency physician over the phone or by video call, according to Aurora Fire Rescue (AFR). A qualified ...

“We’re hoping to make that job a little bit easier,” CEO and co-founder Ben Sanders says. “Because we’re now able to resolve a huge chunk of these non-emergency calls, that means that dispatchers can ...