The era of email is fraught with unintended consequences that can leave wrong impressions and sometimes hurt feelings. I've just learned it's best to keep it simple and avoid colorful comments at all ...

Please note: This item is from our archives and was published in 2019. It is provided for historical reference. The content may be out of date and links may no longer function. With the advent of text ...

No, that won’t do for an email nowadays. Try again. Maybe that will get me off on the right foot. It’s hard to be sure, because in the world of email the salutations aren’t as fixed as they were for ...