Dell’s own online user forum is rife with recent complaints about attempts to reach Dell for technical and nontechnical customer support. Back Home Tech support calls from customers with Optiplex ...

Tech-support scams, in which fraudsters pose as computer technicians who charge hefty fees to fix non-existent malware infections, have been a nuisance for years. A relatively new one targeting ...

Don’t dial up Dell’s slimy tech support unless you hate yourself. Laptop Magazine did some undercover sleuthing and in a simple call about a battery issue, a rep claimed that they had won a ...

Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support ...

If you've ever gotten annoyed waiting for technical support to help you sort through your enterprise computing issues, you'll love Dell 's latest offering. With SupportAssist, the company's new ...

Get answers in InfoWorld’s Gripe Line newsletter. ] Pete had purchased a three-year, extended replacement warranty from Dell, so on Thursday morning he called technical support.

Thank you for choosing Dell Thank you, Name Redacted Supervisor – Tech Support. Dell International Services – Tuesday through Saturday XPS Premium Support – 1800-232-8544 ...