eBay representatives did not return calls seeking comment, but a customer service representative, contacted through the company's online chat service, said the new form was meant to help organize ...

EBay said it doesn’t anticipate any disruption to service as a result of the move. EBay’s customer support operations within its payments and communications businesses, PayPal and Skype, will ...

Headquartered in King of Prussia, Pennsylvania eBay Enterprise is an innovation-driven provider of customer experience and customer service solutions for leading retail brands. eBay Enterprise ...

If you work hard at your customer service and “branding,” you too can realize high retention rates in your eBay sales.

“eBay@Home will allow us to get closer to our customers in the communities in which they live and work to better serve their needs,” said Paul Gazeley, head of North America customer service ...

E-commerce platform eBay Inc EBAY is bringing customer service closer to home. New US Jobs Created The online auction site announced Thursday that it's debuting a new work-from-home program, eBay ...

Belk, a privately owned department store chain, has renewed its contract with eBay Enterprise to manage customer service operations. As part of the agreement, eBay Enterprise will provide Belk with ...

But one privacy company that initially signed off on the eBay decision, Truste, is now having second thoughts. "It appeared to us as more of a customer service issue largely because it did not ...

Customer service and brand reputation present challenges for any business, particularly in the era of the hyper-connected, socially savvy consumer. But e-commerce businesses, like Amazon and eBay, ...