The Gist Rising rage. 74% of customers experienced product or service problems in the past year, up from 66% in 2020. Growing anger. 63% of customers experiencing issues feel rage, commonly ...

Empower customer service to escort them and champion them through to the resolution. The customer and your team will thank you. - Kathi Laughman, The Mackenzie Circle LLC 12.

Related: Customer service: Tips to make your buyers feel VIP 3 Ways Small Businesses Can Quickly Embrace AI Without Big Data or Programmers 4 Ways High-Tech Communication Might Be Hurting Your ...

Customer Service Techniques: Practical instruction in communication, problem-solving, and conflict resolution. Role-Play and Simulation Exercises: Hands-on scenarios to practice real-world ...

In this episode of The DrBicuspid.com Podcast, Kevin Henry and Dr. Roger P. Levin discuss practical strategies for delivering five-star customer service in dental practices. They emphasize the ...

To recognize these standout companies, Forbes has partnered with data analytics company HundredX to create our first-ever list recognizing Best Customer Service. Unveiled on November 29, the ...