Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more ...

A help desk software, ticketing system, or customer support software is a computer-based platform designed to streamline and manage operations concerning customer inquiries, complaints, and ...

Customer service is crucial to every business, and most companies need software to manage their customer support workflow. Help desk software makes managing this workflow easy and boosts your ...

Desk.com is a new, online social help desk platform that integrates social networks with email, phone and web on a single desktop agent. Written by Rachel King, Contributor Jan. 31, 2012, 1:15 a.m. PT ...

Balancing top-tier customer service with cost-efficiency is challenging, but it's achievable. Moving to an advanced help desk system can offer cost savings and enhance both agent and customer ...

CMA CGM (America) LLC announced that it will launch a new dedicated export reefer customer service desk March 30, 2009. The new Export Reefer Customer Service Desk will be based in the Norfolk VA ...

Freshdesk isn’t the first company to apply gamification to help desk software. Last year UserVoice launched its own game mechanics system. UserVoice awards points based on number of tickets ...

What you need to know Microsoft is working closely with Be My Eyes to make its Disability Answer Desk customer service department more accessible to users with visual impairments. Through Be My AI ...

I had mistakenly ordered the mid-range desk frame, which has a minimum height of 29 inches, and not the extended-range desk frame, which has a minimum height of 24.5 inches.

Sean Walsh – Service Desk Lead Sean has over 20 years of experience in customer service and technology support. He joined Sac State because he believes education and technology can improve lives. Sean ...