Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly ...

Kroger’s Loyalty Program Harvests Shopper Data and Sells It for Profit, Consumer Reports Says Your grocery trips are fueling a billion-dollar data business you never agreed to.

A customer loyalty program shouldn’t focus on your brand preferences — it should be all about the customer.

Caesars Entertainment, which owns famous hotel-casinos such as Caesars Palace, confirmed on Sept. 7 that the hackers had stolen a copy of the customer loyalty program database, in a filing with ...

On the heels of landing one of the nation's largest school systems as a customer, database software maker Certica Solutions Inc. has closed a $3.3 mil ...

MongoDB's shares experienced a significant surge of 31% following the company's announcement of increased usage of its Atlas ...