According to a recent legal industry study, 1 85% of United States lawyers report that client satisfaction is critical to success, yet only 37% of those surveyed are formally measuring client ...

Scarsdale resident Benjamin Morris is an IBM senior client engineering manager who focuses on artificial intelligence. The team he leads at IBM helps co-create innovative solutions with clients, ...

Airware believes an accurate view of the world empowers our customers to make it a better place. We offer complete commercial drone solutions, enabling enterprises to take full advantage of aerial ...

Beyond clicks and likes. Engagement that drives loyalty is bidirectional, relational and continual. Extend your perspective beyond superficial metrics like clicks and likes. Loyalty is more than ...

Jaqueline Russon, customer engagement manager at Advance Housing and Support, considers the importance of engaging with customers to improve services The content you are trying to access is only ...