K. Dhanya Lakshmi, 27, lost all hopes of standing on her own feet after her husband’s death, but a three-month-long training course in BPO jobs has changed her life altogether. She is now happy ...

SENA, Colombia’s national career and technical education system, has opened a center in Medellín dedicated specifically to training Colombians with the skills they need to work in the BPO sector. The ...

Jamaica’s government is planning to provide BPO training in order to increase its ability to create jobs and meet economic growth targets. “BPOs are often viewed as call centers offering cheap labor ...

Lanka BPO Academy is re-launching its’ corporate training offering under a new brand. LBA Executive Training is the new Corporate Training arm of the Lanka BPO Academy. LBA Executive Training offers ...

Back in our February issue, we discussed the results of a recent SSPA survey of top performing agents. One of the survey's key messages was that: “Simply put, top talent gets more training on an ...

BPOs are now proving to be good training grounds and finishing schools for hordes of cross-industry professionals and graduates who have embraced high-growth careers in this burgeoning industry. BPOs ...

The Indian BPO industry, which handles a considerable chunk of global BPO services, has been witnessing great growth since the mid-90s. This industry has seen a multifold revenue growth in the recent ...

MANILA, Philippines — The business process outsourcing unit of Filipino logistics giant Air21 will set up shop at the Isabela State University (ISU)-Cauayan City campus to provide actual BPO work as ...