If you asked 10 random people on the street where they would go to file a complaint about a business, responses would include the FTC, their state Attorney General, or another federal or state ...

This Thanksgiving season, the local Better Business Bureau is encouraging us to extend a spirit of thanksgiving to the local ...

The Better Business Bureau (BBB) is a private nonprofit organization that operates a business directory and rating system. It handles consumer complaints, evaluates charities, offers guidance to ...

When people think of customer reviews, they often focus on leaving negative feedback if something goes wrong. However, it’s important to also consider the positive reviews that your customers may be ...

SEATTLE — About a quarter of all retail purchases are projected to move online by 2026. The Forbes analysis outlining this estimate has the Better Business Bureau Great West + Pacific putting out more ...

“Free” vacation scams: When a cruise or travel company advertises a vacation as “free,” it does not necessarily mean the trip ...

The Better Business Bureau wants you to be aware of a scam that involves packages you didn’t order arriving at your door.

It's finally starting to feel like fall, and as temperatures drop, it's important to make sure your furnace is in working ...

As the holiday season approaches, many of us look forward to gatherings, gift giving, travel and celebrations. With prices ...