Privately held Concerto Software is to acquire Aspect Communications in a deal valued at $1 billion that could create the world’s largest call center products and services company, the pair said ...

Call-center company Aspect Communications on Tuesday said it agreed to be bought by privately held Concerto Software for $1 billion, forming what Aspect said would be the largest provider of call ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...