When a man returns a defective DVD/VCR combo to Amazon, he expects a quick refund. Instead, the company asks him to prove his ...

Customers allege that Amazon reversed their refunds for returned products, leading to a lawsuit that challenges the company's advanced refund policy. Some Amazon customers say their refunds are ...

Amazon owes money to millions of Amazon Prime members who could receive part of a $2.5-billion settlement — all because of how the company marketed its subscription service and communicated its ...

Amazon’s 2026 delivery and returns overhaul marks a decisive shift from ‘fast shipping’ to ‘time efficiency’ for the average shopper. With same-day delivery now available in over 2,300 cities and a ...

Signed up for Amazon Prime by accident? Millions of customers like you are getting refunds for their subscriptions. Amazon and the Federal Trade Commission reached a $2.5 billion settlement in ...

Amazon is sending claim notices to Prime customers as part of a $2.5 billion settlement with the Federal Trade Commission. The Federal Trade Commission reached an agreement in September 2025 requiring ...

Most items come with a 30-day return window, but the exact rules can vary depending on the product category and whether it’s sold by Amazon or a third-party seller. Returns aren’t always free — you ...

Illinois residents still have a chance to receive an Amazon refund as part of a settlement with federal regulators. Here's what to know about the suit, including who's eligible and how to file a claim ...