The prevailing narrative in the financial technology industry has centered around one central concept: access. The promise of fintech “revolutionizing” financial services has led many to celebrate the ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. The word “inclusion” has been a hot topic in recent years.

Interview with Dr. Jorge Rodriguez on new U.S. legislation and the role of health care organizations in addressing digital divides. 10m 36s Download As health care has shifted to increasingly rely on ...

Disparities continue to exist for the more than 61 million individuals living in the United States with a disability. On July 20, in honor of Disability Pride Month, experts from Johns Hopkins ...

Financial inclusion guarantees an individual or business access to useful affordable financial services. This is relevant in supporting economies throughout the world. Regardless of being crucial, the ...

Financial inclusion has emerged as a driver rather than a secondary outcome of development, according to research in the ...

Digital inclusion offers pathways to health equity by expanding access to the formal health care sector and supporting independent health management. Yet poverty- and education-related disparities ...

In South Africa, the conversation around digital inclusion often focuses on access to mobile networks, online education, digital banking and government services. But one important aspect of digital ...

'rendered': 'In many markets, motor parks, roadside kiosks, and small shops across Nigeria today, the green Point-of-Sale terminal has become a familiar sight. From Lagos to Kano, Enugu to Maiduguri, ...