On Your Side has had to help everyone from recent high school graduates to families. They all thought they were booked and paid for, yet got scammed.

It can be very exciting to receive an email, direct-mail letter or phone call letting you know you’ve won a "free cruise" or ...

Using fake names and addresses allowed them to continue listing properties after being banned from Vrbo because of complaints and to evade local rules and regulations governing short-term rentals.

It might have seemed like the perfect vacation rental, but you get there only to find that the property is occupied and not for rent.

Vacation rental cons: Low fees and great amenities ... Watch out for add-on fees, taxes, tips or other undisclosed fees.

Unfortunately, some criminals are determined to put a wrench in your good time by exploiting your travel plans. Scams are constantly changing and adapting, so as travel planning becomes quicker ...

Vacation rentals are a great option ... port charges, taxes, tips, and other undisclosed fees. Learn more about these cruise scams and what red flags to watch out for at bbb.org If you’re ...

JASON LEE JASON LEE The Better Business Bureau of Eastern Carolinas is warning travelers to be on the lookout for scam listings of rental properties. Scammers list vacation rental properties ...